Frequently Asked Questions

Everything you need to know about our farm-to-table botanical products.

Where are your botanicals grown?

All of our herbs and botanicals are grown, harvested, and dried right here on our certified organic family farm in Vermont to ensure the highest quality and potency.

How should I store my dried herbs and teas?

To maintain freshness and flavor, store your botanicals in a cool, dry place away from direct sunlight. Our airtight packaging is designed to help preserve the essential oils.

What is your shipping policy?

We ship nationwide via carbon-neutral carriers. Orders are typically processed within 2-3 business days, and you will receive a tracking number as soon as your package departs the farm.

Are your products certified organic?

Yes, Foster Farm Botanicals is proud to be USDA Certified Organic. We utilize sustainable farming practices that prioritize soil health and biodiversity.

What is your return policy for food items?

Due to the perishable nature of our products, we cannot accept returns on food items. However, if your order arrives damaged or incorrect, please contact us within 7 days for a full replacement or refund.

Do you offer wholesale opportunities?

We love partnering with like-minded businesses. If you are interested in carrying our botanicals in your shop or using them in your kitchen, please visit our Wholesale page to apply for an account.